Report emails suspected of phishing activity by forwarding it to the official Capital One security account, Do not reply to suspicious emails and delete them after forwarding them to Capital One.įor more information and updates on how to tell if you've been affected, customers can visit the Capital One website established for this breach.Capital One is not calling customers to ask for credit card or account information or Social Security numbers over the phone or via email.Phishing is a malicious attempt to access personal information or bank accounts by posing as a legitimate company or official. Stay vigilant about the possibility of phishing emails and calls following the breach.Call the number on the back of the credit card if unusual activity is observed.Monitor credit card accounts for unusual or suspicious activity.Enroll in account text and/or email alerts to help keep track of activity.Capital One believes "it is unlikely that the information was used for fraud or disseminated.".Capital One will notify affected individuals through "a variety of channels" and offer free credit monitoring and identity protection available to all affected. The Capital One Spark Cash Plus card is reserved for applicants with excellent credit scores. Here are the guidelines to determine if your information had been accessed as well as instructions on how to shore up account security. The FBI arrested Paige Thompson of Seattle, who was charged with computer fraud and abuse, according to court records. The data included personal information the company said it collects at the time it receives card applications, including names, addresses, ZIP codes, phone numbers, email addresses, dates of birth and self-reported income.īeyond that application data, it said, the hacker also gained access to credit card data including credit scores, limits, balances and payment history as well as fragments of transactions data from a total of 23 days during 2016, 20.Ībout 140,000 Social Security numbers and 80,000 linked bank account numbers were compromised, according to Capital One. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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